Privacy Policy

Our Privacy Policy

Policy Purpose

The purpose of this policy is for the users of this website to fully understand how we collect and manage their information. It further aims to explain what personal information we collect and why we collect it.

Personal information is any information that can be used to identify a living person. For example members’ email addresses, customer financial information, employee data or website user stats. 

Version: 10 August 2020

Who we are

We are LetsDigitise.com, a digital solutions company providing digitial solutions to our clients.

Our Website: https://www.letsdigitise.com

Our Contact Details

We encourage you to contact us if you have any questions or concerns about how we manage and protects your information. We will respond in person via e-mail or telephone within 24 hours.

  • Name: Riaan Thiart (Creative Director)/ Erik Thiart (Technical Director): 
  • Address: International House, 24 Holborn Viaduct, London, EC1A 2BN, United Kingdom
  • Phone: +44(0)73 8814 8224
  • Email: admin@letsdigitise.com

what we collect and why

It is our philosophy to only collect information and data that we truly need to service our customers and enable our operations. To this extent, we collect minimal data, as follows:

What We Collect
why We Collect It

1. Contact Information

  • Name & Surname*
  • Email*
  • Telephone No

In order to liaise and collaborate with you during the process of providing our services and products to you

2. Comments captured in the contact form

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

3. Cookies

If you access our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

4. Embedded Content

Articles or links on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. 

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

This policy does not cover such external links his privacy notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit.

How we collect your information

We primarily only collect and process information that is provided to us directly by you for the purpose of collaborating and interacting with your whilst we provide you with our products and services.

We also collect cookies when you visit our website in order to help with span detection and to make it easier for you to use our website.

How we store, Manage and destroy your data

Security

We maintain a single customer database that is fully secured and password protects. Access to this database is limited to LetsDigitise staff with admin rights only. Information cannot be accessed by any other staff or third party. 

Storage Period

We only retain your information for us long as we require it to transact with you. For example, if you have a monthly hosting contract with us, we retain your information for as long as the agreement remains active and in-force.

Opt In

You can opt in if you wish us to retain your information for longer than the minimum storage period. This is normally where we may do business with you again in the future, or at infrequent times.

Sharing

We do not share your information with third parties unless it is for a very specific reason that relates to our contract or agreement, for example to collect payments, host your web-site or secure additional services at your request. You will at all times be informed if this is the case.

Destruction

If we no longer have contractual agreement or provide services to you, we keep your information for 30 days. We will then dispose your information by permanently deleting it from our database.

 

You Data Protection rights

Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for  processing your information. (Attributable to the UK Information Commissioner’s Office)

Your right of access
You have the right to ask us for copies of your personal information. This right always applies. 

Your right to rectification
You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies. 

Your right to erasure
You have the right to ask us to erase your personal information.

Your right to restriction of processing
You have the right to ask us to restrict the processing of your information.

Your right to object to processing
You have the right to object to processing if we are able to process your information because the process forms part of our public tasks, or is in our legitimate interests. 

Your right to data portability
This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we
are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated. 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us using our contact information provided in this policy if you wish to make a request.

Lawfull Basis for Processing

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. (You are able to remove your consent at any time.)

(b) We have a contractual obligation.

How to complian

If you have any concerns about our use of your personal information, you can make a complaint to us.

You can also complain to the UK Information Commisioner’s Office (ICO) if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office – Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Scroll Up